Where are our products come from?

Our partners work together with high experienced specialists in precious metal branches. Those for bullion related products are famous and certified brands like Argor, Heraeus, Vimet and Umicore. This manufacturers already have a long year and international experience in processing of precious metals and their names stand for high quality products.

Category: Buying Gold

Taxes and Law

We do not calculate any value added tax for the products we are selling.

Its the customers turn to ask for speculation periods, lock-up periods and needed taxes in his/her personal country.

Category: Buying Gold

Is there any guarantee for the genuineness of your products?

Our partners guarantee for quality and genuineness of the traded products. We just work with partners which can offer a long year experience in business with precious metals!

Category: Buying Gold

How much is the value added tax for buying / selling precious metal?

For gold traded trough our service we do not calculate a value added tax.

Category: Buying Gold

How often do you re-calculate actual prices?

Forenoon: Monday to Friday 10:30am UTC (11:30am CET)
Afternoon: Monday to Friday 3:00pm UTC (4:00pm CET)

For technical or market dependent reasons other intervals or re-calculations can apply!

Category: Buying Gold

Is it possible to buy precious metals anonymously (so called „over the counter“)?

You are always welcome to buy your precious metal „over the counter“ directly at our business location anonymously up to a value of CHF 25,000.00 including eventually needed value added taxes. Therefore the actual conditions apply to the time when you buy directly in our location.

Anonymously orders online are not available. You are welcome to arrange a personal date for visting us directly by using the ticket system.

Category: Buying Gold

The price changed between my order and my payment. Does the selling price change too?

No, the price for what you are buying does not change if your payment reached our banking account within 4 days after your order. Else we keep the right to cancel the order from our side.

Category: Buying Gold

Are the products you offer new goods or used ones?

We just sell new goods to our customers which we ordered as normal trading products or gave the order for production directly. Also we sell real goods which we received from sellers.

Category: Buying Gold

How can I see if a product is available?

There is no need to check it because all products we list are available any time. So you can be sure we just offer what we already have.

 

Category: Buying Gold

When do I need to pay for my order?

State of the art we just deliver our products after they were paid in full amount of orders. So you are able to pay via S-Pay, prepayment or bank transfer or you can pay for your product directly while visiting our business location and you will get your product directly too.

Category: Buying Gold

What payment methods do you offer?
  • Cash
  • S-Pay
  • Prepayment / bank transfer

Category: Buying Gold

Why don't you accept credit cards and debit entries?

In our industry we need to make sure that the money we receive is real and valid. The same you can expect from us regarding our precious metals!
Credit card and debit entries can lead to problems in a matter of cases like fraud or chargebacks. So we can not make sure that fraudulent customers do not use our service to keep their criminal actions going on so thats why we can not take this risk. We hope on your understanding!

Category: Buying Gold

Are the bullions secured?

All bullions are welded in transparent foil.

Category: Buying Gold