Miscellaneous Fees
Updated 11/2014, effective from 11/30/2014
Service-Fees
The following fees will apply if the underlying services will be done manually by the RBH:1)
Service | Fee € | Fee US$ |
---|---|---|
Replacement Login-PIN | 10,00 € | US$ 15.00 |
Replacement Internet-Banking Access Password | 10,00 € | US$ 15.00 |
Replacement Super-PIN / Account | 5,00 € | US$ 7.50 |
Replacement RBH Secure-TAN | 10,00 € | US$ 15.00 |
Reset of an Emergency Block | 10,00 € | US$ 15.00 |
Changes in Master Data | 0,65 € / item | US$ 1.00 / item |
Postal fee for written advices | 25,00 € | US$ 35.00 |
Preparation and sending of account statements: |
60,00 € |
US$ 89.00 |
Accounting voucher / Tax voucher | 40,00 € + shipping | US$ 60.00 + shipping |
Curier sendings of documents / package | 58,00 € | US$ 87.00 |
Other vouchers and statements | 10,00 € | US$ 15.00 |
SMS Information (Login to account, in-payments, out-payments) | 0,33 € | US$ 0.50 |
1.) RBH reserves the right to charge fees directly from the customer account. If those accounts do not cover the fees the RBH will prompt the customer to make sure there is a valid coverage before the several actions will be done by our support staff!