Miscellaneous Fees

Updated 11/2014, effective from 11/30/2014

Service-Fees

The following fees will apply if the underlying services will be done manually by the RBH:1)

ServiceFee €Fee US$
Replacement Login-PIN 10,00 € US$ 15.00
Replacement Internet-Banking Access Password 10,00 € US$ 15.00
Replacement Super-PIN / Account 5,00 € US$ 7.50
Replacement RBH Secure-TAN 10,00 € US$ 15.00
Reset of an Emergency Block 10,00 € US$ 15.00
Changes in Master Data 0,65 € /
item
US$ 1.00 /
item
Postal fee for written advices 25,00 € US$ 35.00

Preparation and sending of account statements:

via courier service/ per statement
via post-mailing / per statement
via Fax / per statement
via E-Mail / per statement

 

60,00 €
10.00 €
10.00 €
2.50 €

 

US$ 89.00
US$ 15.00
US$ 15.00
US$ 3.50

Accounting voucher / Tax voucher 40,00 €
+ shipping
US$ 60.00
+ shipping
Curier sendings of documents / package 58,00 € US$ 87.00
Other vouchers and statements 10,00 € US$ 15.00
SMS Information
(Login to account, in-payments, out-payments)
0,33 € US$ 0.50

1.) RBH reserves the right to charge fees directly from the customer account. If those accounts do not cover the fees the RBH will prompt the customer to make sure there is a valid coverage before the several actions will be done by our support staff!